Course Information

Program Type : In-house

Fee: RM20,500.00/group

Course Objectives

The program seeks to provide participants with a basic understanding on the basic concepts such as fundamentals of information technology, database, ecommerce and contemporary technology.


Topics covered in this course aim to give an understanding about the role of Information technology to various areas in business, management, economic, marketing and financial areas.

Learning Outcomes

Upon completion of this program, participants will be able appreciate the use of digitalization in their organization and how digitalization can be used as a strategic in line with their government agency strategies.

Course Highlights and Key Takeaways

Understand digital world characteristics, societal issues, and the impact of increasing digital density.
Discuss information systems for automation, organizational learning, and strategic advantage in IR4.0.
Enhance digital skills of Government Agency Professionals.
Introduction to Artificial Intelligence (AI).
Discuss social media’s role in communication, collaboration, cooperation, and connection with organizations.
Understand the Digital IT Blueprint and its role in Digital Transformation.

Methodology

Q & A Session
Case studies and analysis
Lectures with trainer led facilitation
Participants feedback on learning outcome achievement

Course Outline

Day 1

Module 1: Introduction to Digital Transformation

Understand the characteristics of the digital world, contemporary societal issues of the digital world, and how increasing digital density is shaping the digital future
Discuss how information systems can be used for automation, organizational learning, and strategic advantage in the context of IR4.0
Understand how digital economy can support special target groups in the society

Module 2: Enhancing Digital – Enabled Skills and Digital Innovation Through Technology

Understand how to enhance digital skill sets of Government Agency Professionals
Understand the scope and quality of online services for better user experience
Introduction to Artificial Intelligence (AI)
Case Study and Analysis

Day 2

Module 3: Enhancing Organizational Communication and Collaboration Using Social Media

Discuss the various social media applications and its roles in enhancing communication, collaboration, cooperation, and connection with the public and private organizations
Discuss the risks in government agency-oriented social media sites and manage potential pitfalls associated with social media

Module 4: Understanding what is a Digital IT Blueprint

Know what is Digital IT Blueprint and the conversion to Digital Transformation
Case studies and analysis